Contact Us

Welcome to the Tubidy Contact Center. We value your feedback, inquiries, and suggestions. Whether you need technical assistance, have questions regarding music streaming and downloads, or need to discuss copyright issues, our team is ready to help.

Send Us a Message

Please fill out the form below and provide as much detail as possible so we can route your message to the appropriate team.

Direct Contact Information

Prefer reaching out directly? You can connect with our team through the following official channels:

• Email: [email protected]
• Phone Number: +27406391661
• CEO & Founder: Dustin Marshall
• Facebook Community: Tubidy Official on Facebook

Our Office Location

Our operations are based in East London, along South Africa's scenic Eastern Cape coast:

Tubidy Media Operations
11 Esplanade, Quigney
East London, 5201
Eastern Cape, South Africa

Support Categories

• General Inquiries: Feedback about the platform, UI suggestions, and questions about features.
• DMCA & Copyright Concerns: For copyright removal requests, please refer directly to our DMCA & Copyright Policy for expedited processing.
• Technical Assistance: If you experience playback issues, download glitches, or broken links, please include the URL and device type in your message.
• Advertising & Partnerships: For business inquiries and advertising opportunities, email our management team directly.

Response Time

We review every inquiry diligently. Our standard response window is within 24 to 48 business hours (Monday to Friday, 08:00 - 17:00 SAST). Thank you for being a part of the Tubidy music community!